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Privacy Policy
Tous Les Jours International Corp. and its parent, subsidiaries, and affiliates ("TOUS les JOURS," "we," "our," and"us") understand that protecting the personal and operational data of our valued franchise partners is of utmost importance.
This TOUS les JOURS Franchisee Privacy Policy (“Policy”) explains how we collect, use, protect, and disclose the personal and business-related information processed through our dedicated franchisee services and management systems, including but not limited to our mobile applications and websites (collectively, “Franchisee Systems”)
This Policy governs the processing of data when you, as a U.S.-based franchisee or corporate representative, utilize the Franchisee Systems. This includes, without limitation, activities such as store operations management, ordering and receiving, filing claims, accessing educational resources, and communicating with the corporate office through the Franchisee Systems.
We encourage you to review this Policy thoroughly to better understand how we manage and protect your information
By accessing or using the TOUS les JOURS Franchisee Systems, you agree to the terms outlined in this Policy and our Terms of Use.
You can jump directly to the specific section of our Policy by selecting the desired section from the list below.
1. Information We Collect
2. How We Collect Information
3. Personal Information Collection and Consent Methods
4. How We Use Information
5. How We Disclose Information
6. Cookies and Similar Technologies
7. Privacy Choices and Rights
8. Data Retention
9. Security
10. Contact Us
11. California Privacy Notice
12. International Data Transfers
13. Dispute Resolution and Class Action Waiver
1. Information We Collect
• When you use the TOUS les JOURS Franchisee Systems, we, or our service providers, may collect the following categories of information:
• Identifiers: such as name, phone number, address, email address, IP address, and device identifiers.
• Store Information: Ordering, Sales, Inventory, Store operation, promotions, point-of-sale data, master data etc.
• Profile Information?
• Ownership & Usage of Operational Data: You acknowledge that "Store Information" generated through the Franchisee Systems constitutes essential data for the operation of our franchise system. While specific store sales data pertains to your franchise, we retain the right to aggregate, anonymize, and analyze this data to improve the Franchisee Systems, train AI models for demand forecasting, and create system-wide benchmarks.
• Demographic Information: such as gender and age.
• General Location Information:
• Online Tracking Information
• Biometric Data Disclaimer: If you use biometric authentication (e.g., Face ID, Touch ID, fingerprint) to log in to the Franchisee App on your mobile device, please note that we do not collect, process, or store your biometric data. Such authentication is performed entirely locally on your device by your operating system, and we only receive a verification token confirming a successful login.
We may also collect the following categories of Sensitive Personal Information:
• Account Login Information
• Precise Geolocation
2. How We Collect Information
We collect information in the following ways:
• Directly from you: We collect identifiers, demographic information, payment information, transaction history, account login information, general or precise location, and professional/employment-related information directly from you. We collect identifiers, payment information, and transaction history when you order or purchase goods and services on our website or app.
If you create or manage a business account as a franchisee, we will collect account login information and professional/employment-related information.
If you authorize your device, we will collect general or precise location.
If you complete a survey or participate in market research, we may collect demographic data, including preferences, and additional professional/employment-related information.
• Through Tracking Technologies (e.g., Cookies): We collect usage information and demographic information through tracking technologies, such as cookies, web beacons, and pixel tags, on our websites or in emails we send. Third parties also collect usage information on our behalf when you use our website or apps. If you enablelocation-based services on your device, we may also collect general or precise location using technologies like GPS and Wi-Fi.
• From Third Parties: We collect identifiers, demographic information, professional/employment-related information, and usage information from our affiliates (e.g., CJ Group affiliates), service providers, social media platforms, and other third parties. Categories of service providers and third parties include advertising networks, data analytics providers, data brokers, and other vendors that provide order delivery, payment processing, promotions, communications, marketing, and other business services.
3. Personal Information Collection and Consent Methods
Methods of Consent for Collection and Use of Personal Information
In accordance with the CPRA, and other relevant regulations, the Company processes personal information based on the following principles:
• Opt-in (Explicit Consent): For sensitive information (such as precise geolocation, account login credentials,etc.) or for the use and provision of data beyond its original purpose, we process data only after obtaining the user’s explicit and active prior consent.
• Granular Consent: Users can selectively provide consent through checkboxes categorized by specific itemsand purposes.
• Opt-out: For general personal information, we provide a streamlined opt-out process to ensure users can easily exercise their right to refuse.
4. How We Use Information
We may use the information we collect, including your information, for a variety of business purposes, including as follows:
To communicate with you: We may process certain information to communicate with you regarding your accounts, our services, marketing activities, and requests. This includes the following purposes:
• Responding to inquiries and requests for information, including customer service support.
• Communicate about your orders, purchases, services, and accounts.
• Sending newsletters, personalized promotions, content, and special offers.
• Communicating about our brands, products, and events or for other promotional purposes.
• Communicate about our terms, policies, and agreements.
To Provide Services: We may process information when you access or use services provided to our franchisees, this includes the following purposes:
• Utilization of store demand and sales forecasting data
• Process and evaluate your application to become a franchisee
• Process or fulfill orders and transactions, including payment processing.
• Maintain and administering your accounts.
For Research, Development, and Improvement of Services: We want to ensure that our services and the products we offer are continually improving. For this purpose, we may process certain personal information for the following purposes:
• Supporting and improving relevant loyalty programs.
• Enabling the functionality of our websites and mobile applications.
• Customizing and personalizing your experience with us.
For Security and Protection: To maintain a safe, secure, and trustworthy environment, we may process personal information for the following purposes:
• Maintaining,improving, and analyzing our websites, mobile applications, products and services.
• Developing new products and services.
• Performing business analytics, market research, and consumer studies.
• Training algorithms and AI models used in our services.
For Legal Reasons: We may need to process certain information to comply with the following legal obligations:
• Complying with applicable legal and regulatory obligations (e.g., tax or reporting-related laws).
• Helping to ensure the security and integrity of our services.
• Detecting, preventing, or investigating suspicious activity or fraud (including fraudulent credit card purchases).
• Responding to lawful governmental requests or legal process.
• Establishing, exercising, or defending legal claims.
• Ensuring our terms, policies, and agreements are enforced.
With Your Consent - We may process certain information to fulfill other business orcommercial purposes as directed by you or with your consent.
5.How We Disclose Information
Information Sharing and Disclosure
We may disclose your information to the following categories of third parties as necessary to fulfill the purposes described in this notice and to the extent permitted by applicable law:
(a) Affiliates and Subsidiaries – We may share information with ourparent company, its subsidiaries, and affiliates for management and analytics, decision-making, and other business purposes. For example, we may share information to administer programs, process orders and requests, and expand and promote our product and service offerings.
(b) Service Providers – We may share categories of information withservice providers who perform various business functions on our behalf. These purposes include system integration (including SAP and Franchisee Systems maintenance), payment processing, website and data hosting, product and service delivery (e.g., food delivery platforms), customer service, advertising and marketing services, technical and analytical support, account maintenance and management, professional advisors (e.g., auditors and lawyers), and fraud detection or prevention services.
Outsourcing of Personal Information Processing and Entrusted Entities
We may outsource the processing of personal information as follows to ensuresmooth service operations and customer support:
• Details of Outsourced Tasks: Payment processing, systemoperation and maintenance, cloud service provision, customer support, marketing and promotion management, data analysis, etc.
• Entrusted Entities (Processors): CJ OliveNetworks Co., Ltd.,Woongjin Co., Ltd., Amazon Web Services, Inc., and other specialized service operation providers.
• Retention Period: Until the termination of the outsourcing contract or the fulfillment of thepurpose of collection.
(d) Legal Requirements and Government Authorities – We may disclose information if we believe that such disclosure is required by law, necessary to enforce our agreements or policies, or required to protect the rights, property, or safety of our company or others. This includes providing information in response to court orders, subpoenas, or requests from government agencies or investigative bodies.
(e) Corporate Restructuring / Mergers – We will disclose information inconnection with any actual or proposed corporate restructuring, merger, sale, or other acquisition or business combination involving the transfer of some orall of our business assets. Disclosure may also occur in connection with bankruptcy or similar proceedings.
• Protecting the rights, safety, health, and security of our customers, employees,franchisees, and the general public, and safeguarding our assets.
6.Cookies and Similar Technologies
We and others may use a various technologies to collect information about your deviceand use of our websites and mobile applications.
Technology Used: These technologies include first-party and third-party cookies, webbeacons, pixels, JavaScript, and similar technologies. For example, a cookie is a small data file stored on your device that may be temporary ("session cookie") or stored for a fixed period ("persistent cookie").
Purposes of Use: Cookies and similar technologies are used for the following purposes:
• Services and Functionality: Some technologies are essential to allow you to access and use our websites or mobile application and enable various services and functions we offer, including remembering your preferences and login information.
• Analytics: Some technologies help us analyze and measure site usage, testing, and performance, including estimating traffic and evaluating how visitors interact with our digital assets.
• Advertising: Some technologies may be set by us or our advertising partners and customize your experience by controlling the promotions and advertisements that may appear when you access or use these or other digital assets(Targeting/Cross-Context Advertising).
• Security and Fraud Prevention: Technologies are used to strengthen security and integrity of our online services and combat fraud.
Control and Opt-out Options – You have options to control or delete cookies.
• Browser Controls: Most web browsers can be set to allow or deny the use of some or all of these technologies. You can reject cookies by adjusting the appropriate settings in your browser's "Help" menu or preferences. Disabling cookies may cause certain features on our sites or in our app not to function properly.
• Advertising Network Controls: Many companies we work with for targeted advertising support the opt-out programs of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI). You can opt out of receiving interest-based advertising from their participating members by visiting their respective opt-out portals (e.g., www.aboutads.info/choices).
• Mobile Advertising: You can opt-out of having your mobile advertising identifiers used for certain types of targeted advertising by accessing your mobile device setting.
7. Privacy Choices & Rights under California Privacy Laws
You have choices regarding your personal information and may submit requests to exercise the rights described below. We will respond to your requests accordance with applicable law, including applicable exceptions.
(a). Right to Know: You have the right to know what personal information we process about you, including the categories of personal information, the sources of collection the purposes for collecting/sale or sharing, and the categories of third parties to whom we may disclose it.
(b). Right to Correct: You have the right to request the correction of inaccurate information included in your personal information held by us. This can often be accomplished by updating your account information directly in the app or on our website.
(c). Right to Delete: You have the right to request that deletion of information we have collected retained from you, subject to certain exceptions permitted by applicable law.
(d). Data Portability & Other Rights – You may have a dataportability right that allows you to receive a copy of the specific personalinformation that we have processed or are processing. You may also have otherrights under state-specific laws, such as the right to appeal our decisionregarding your request. We do not collect, process, or disclose sensitivepersonal information for the purpose of inferring characteristics about you.
(e). How to Exercise Rights & Appeals – You can exercise your rights by submitting our designated form or by calling us. We must verify your identity for security and fraud prevention purposes. If we refuse to take action on your request, you may have the right to contact us to appeal our decision, and we will respond to your appeal in accordance with applicable law. We will not discriminate against you for exercising your applicable rights.
8.Data Retention
• Website: https://tljus.com/contact
We will retain your information for a period that is reasonably necessary andproportionate to achieve the purposes outlined in this notice, or as otherwise permitted by law. Our retention periods are based on several criteria, including:
• Service Delivery: The duration necessary to provide services to you and manage ourongoing relationship.
• Purpose Fulfillment: The time required to fulfill purposes that are compatible with the original intent of collection.
• Legal Compliance: The necessity to meet legal requirements, such as record-keeping, tax and revenue laws, and responding to government requests.
• Legal Defense and Enforcement: The need for dispute resolution, enforcement of ouragreements, or the protection and defense of our rights and property.
This means that we will maintain your personal information for as long as it is necessary to fulfill these obligations.
Information on Retention Period by Category
We retain and use collected personal information according to the following criteria:
• Franchisee Account Information: Retained for 3 years afterthe termination of the franchise agreement.
• Payment and Transaction-Related Information: Retained for 5 years in accordance with relevant laws, such as tax laws.
• Customer Inquiry and Support Records: Retained for 1 year afterthe completion of processing.
Once the retention period has expired or the purpose of collection has been achieved, the Company will destroy the personal information without delay using secure methods, as permitted and in accordance with applicable law.
9.Security
We use reasonable technical, physical, and administrative security measures designedto prevent against the risk of loss, misuse, unauthorized access, disclosure, damage, or alteration of your information. We also adopt commercially reasonable security safeguards internally and with third-party service providers.
However, no security system is perfect, and due to the inherent nature of the Internet, we cannot guarantee that the collection, transmission, or storage of data, including personal information, is absolutely secure from intrusion orunauthorized access by others.
You are responsible for protecting your passwords and maintaining the security of your devices and accounts. Please take steps to protect your access credentials and do not share them with anyone.
10.Contact Us
We welcome your questions, comments, and concerns regarding this Policy.
• TOLL-FREE NUMBER: 1-855-550-0007
Policy Changes and Effective Date
This Privacy Policy shall take effect on January 1, 2026. Please check this Policy periodically for changes - this Policy may be revised from time to time as we add new features or other changes, as laws change and as industry privacy and security best practices evolve. If we make any material change to this Policy regarding use or disclosure of personal information, we will provide notice on our Franchise Systems. Changes will apply to information collected after the change is effective. Small changes or changes that don ot significantly affect individual privacy interests may be made at any timeand without prior notice. Your use of any Franchisee Systems constitutes acceptance of the provisions of this Policy and your continued usage after such changes are posted constitutes acceptance of each revised Policy. If you do not agree to the terms of this Policy or any revised Policy, please exit the Franchise Systems immediately. If you have any questions about this Policy, the practices of the Franchise Systems, or your dealings with the Franchise Systems, you can contact us by using the information provided under https://tljus.com/contact.
Last Revised: April 17, 2026
Effective: January 1, 2026
